Room Service Supervisor

Join The Newman – Where REAL People Make a Difference

Role Starting in July 2025

Be part of something new in London’s luxury boutique hospitality scene. The Newman Hotel is opening in Summer 2025, bringing a fresh and dynamic experience to Fitzrovia.

As part of our pre-opening team, it’s your chance to shape the in-room dining experience at a brand-new luxury lifestyle hotel. You’ll play a key role in setting up and leading Room Service operations, creating a smooth, seamless, and unforgettable experience for our guests.

With energy, passion, and a hands-on approach, you’ll work alongside the kitchen and other departments, managing everything from orders to inventory, all while leading and inspiring a high-performing team. If you’re looking for a dynamic role where no two days are the same, this is it.

About You and The Role

We’re looking for a Room Service Supervisor who:

• Thrives in a fast-paced, pre-opening environment, helping to set up and refine processes.
• Works closely with the kitchen and other departments to deliver prompt, high-quality service.
• Manages inventory, maintains health and safety standards, and ensures hygiene compliance.
• Reports to our Restaurant Managers and supports with the Room Service budget management and cost control.
• Trains, motivates, and schedules the Room Service team to maintain top performance.
• Has previous hotel Room Service experience and knowledge of Micros and Opera.
• Brings a proactive, hands-on approach with strong attention to detail.
• Is flexible to work evenings, weekends, and public holidays.

With more hotels planned within our wider portfolio, this is your chance to be at the forefront of a dynamic and expanding company. All whilst advancing your career in an environment guided by our REAL People values. Together, we’ll create a legacy of exceptional hospitality.

Why Choose The Newman?

We believe great people deserve great benefits. As our Room Service Supervisor, you’ll enjoy:

• Experience Dinners and Stays
• Discounts at The Newman and over 500 Preferred Hotels worldwide
• Retail Discounts – Including Amazon, Nike, Asda and ASOS.
• Enhanced Holidays & Holiday Buy-Back
• Enhanced Family Leave
• Cycle to Work Schemes & Season Ticket Loans
• REAL People Awards
• Monthly Social Events & Gifts
• Wagestream
• Refer a Friend Bonus
• Company Pension Contributions
• Meals on Duty and Uniforms Provided
• Tailored Career Development Programmes

* Some benefits are conditional on length of service, recognising your ongoing contribution to The Newman’s success

About The Newman

The Newman will offer 81 rooms and suites, including a luxurious rooftop signature suite with a private terrace and dedicated wellness area. Guests can enjoy an all-day brasserie serving dishes inspired by Northern European flavours and Gambit Bar, offering a range of cocktails and local craft beers, the hotel also features an entire floor dedicated to Wellness.

This is a great opportunity to join a dynamic hotel team where you can make a real impact. If you’re passionate about keeping things running efficiently and take pride in maintaining a high-quality environment, we’d love to hear from you!

We welcome applications from everyone and celebrate diversity at The Newman. In line with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the UK. You’ll need to provide documentation during the interview process.